Haitian Creole intake

Kreyòl for the client. English for the firm.

Haitian clients often reach a firm through a relative, a WhatsApp message, or a flyer — and then hang up because nobody at the office speaks Kreyòl. IntakeLingo AI answers instead.

What the client sees

Bonjou! Mwen la pou pran enfòmasyon w yo.

Ki non konplè w?

Èske ou deja gen yon ka ki louvri nan USCIS?

Ki dokiman ou genyen kounye a?

Ki jou ak ki lè ki pi bon pou yon konsiltasyon?

What the firm sees

Language
Haitian Creole
Matter
Existing immigration case
Existing USCIS case
Yes
Receipt available
Yes
Deadline reported
August 29
Documents
I-797, EAD
Consultation
Thursday at 2:00 PM

Client reports having an existing immigration matter and is requesting attorney review of the current status and available legal options.

Natural Kreyòl, not machine-translated English

Questions, buttons, upload instructions, error messages and confirmation screens are written in Kreyòl. Official identifiers — USCIS, I-485, I-130, I-797, EAD, I-94, A-Number, Receipt Number — stay recognizable.

Original answers preserved

Attorneys always see the client's verbatim Kreyòl responses next to the English summary, with a reminder that AI summaries must be verified.

More languages by design

Spanish, French, Portuguese and Mandarin can be switched on as the firm's client base grows — the data model already carries the client's preferred language.